Privacy Policy
1. Our Services
- UAEdent.com provides high-quality dental care products and accessories for personal and professional use. We aim to deliver authentic, safe, and reliable products sourced from trusted manufacturers. Our customer support team is available to assist with product inquiries, usage guidance, and after-sales support.
2. Product Warranty
- Most of our products come with a manufacturer’s warranty, which covers defects in material or workmanship under normal use.
- Warranty coverage and duration may vary by product and brand. Please check the product page or packaging for specific details.
- Warranty is not applicable to consumable or hygiene products such as toothpaste, mouthwash, dental floss, or opened packages.
3. Warranty Claims
- If you believe your product is defective or not functioning as intended:
- Contact us at info@UAEdent.com within the warranty period.
- Provide your order number, product details, and photos/videos showing the issue.
- We will coordinate with the manufacturer or supplier to inspect and process your claim.
4. Exclusions
- The warranty does not cover:
- Damage caused by misuse, improper handling, or unauthorized repairs.
- Normal wear and tear.
- Products used for commercial purposes unless stated otherwise.
5. Service Commitment
- We are committed to ensuring customer satisfaction. If a product issue arises, we will do our best to repair, replace, or refund (as applicable under warranty terms) in a timely and fair manner